Human compassion the key to client communication, whether virtual or face-to-face
By Louis Williams, Dynamic Planner Head of Psychology and Behavioural Insights This year’s coronavirus crisis has impacted the adviser-client relationship in such a way that online communication is now essential. Advice firms face the question of whether this mushrooming trend will impact the levels of trust their clients have in the advice they receive long-term […]
Dynamic Planner Updates: July 2020
By Product Manager Josh Knight When we first released the review process last summer, we spent a lot of time thinking (and testing) how to ensure it was easy to use. Hopefully, you can tell. We know from talking to users though that there are always times when a little help and gentle pointing in […]
Dynamic Planner analysis: Is inflation finally on economic cards as lockdown slowly lifts?
[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]As we try and shed our feelings of embattlement, with lockdown finally easing across most of the UK, the macro environment is […]
The risk of riding too high: The fall of Icarus
During this life in lockdown, I have found myself doing a lot of things I always thought of but didn’t get to until now – writes Andrew Morris, Product Specialist at Canada Life Investments. Recently, for example, I listened to Stephen Fry’s books, Mythos and Heroes, on audible whilst attempting to do yet another amateur […]
Intergenerational planning and investing in a sustainable future
£1trillion of assets is set to pass between generations over the next nine years¹ – but, according to research, 70% of family wealth is lost by the end of the second generation and up to 90% by the end of the third². The main contributor to this is a lack of communication between families – writes […]
ESG investing: 3 keys to manage rising risk in clients’ portfolios
Global appetite for environmental, social and governance concerns continues, of course, to grow – arguably exponentially. Governments and courts worldwide too are taking affirmative action. In February 2020, here in the UK, the Court of Appeal ruled that plans for a third runway at Heathrow Airport were illegal, because they ran contrary to the government’s […]
Time for trusted principles, not blind panic amid crisis uncertainty
By Sam Liddle, Sales Director, Church House Investment Management The confidence with which the year started, a new UK government with a working majority and a Brexit strategy in place all seems like a distant memory. So much for our contention in Q4 last year that we were past ‘peak uncertainty’. Everything changed over the […]
Does idios = adios?
by Gareth Harries, Director of Nationals & Networks, HSBC Global Asset Management. Whilst most of us might not speak Greek, we will know the extent to which it has influenced the English language. Take the root word ‘idios’, which means ‘one’s own’ or ‘self’, leading to words like ‘idiosyncrasy’. But what does this have to […]
Dynamic Planner ‘Elements’ – 1 year on, 5 key updates
By Product Manager Josh Knight It is hard to believe that this month already marks a year since we first made Dynamic Planner’s Client Review process available. ‘Elements’ is our rolling, two-year programme of major updates and enhancements to Dynamic Planner, focused on providing you with a sleek and modern set of business processes that […]
Survey: Does financial advice have a positive impact at a time of crisis?
If you have ever experienced real panic, brought on without warning, it is extremely unpleasant, to say the very least. A suddenly increased heart rate. A horrible hot flush. You may quickly feel cold and begin to shake. In all, it is disorienting and difficult to focus. How do you react in that moment, under […]
A client’s eye view of Dynamic Planner: Two investors share their experience
It is typical on the Dynamic Planner website to read testimonials from advice firms, about their experience of adopting and using the system. But how do the clients of those same advice firms – people with their pensions and investments at stake – find it? What is their experience? Increasingly late last year, the industry […]
Sharp focus on retirement income as bigger Covid-19 picture develops
Advising clients on income in retirement suddenly became even more challenging this year. The coronavirus has influenced not simply the way clients of financial advice firms think about their money, but also their short and long-term health too. It has been a time for advisers to closely support their clients and ensure they fully understand […]
How resilient have clients been in 2020? 4 firms outline conversations they have experienced
It was one thing, of course, talking through the potential portfolio losses, in the comfort of an annual review – quite another to starkly report back actual losses to a client, running into several thousand or even tens of thousands of pounds. Below, four advice firms relay typical conversations they have had with clients, during […]
Mind the gap between a client’s attitude to risk and their financial resilience following a loss
By Louis Williams, Head of Psychology and Behavioural Insights Why do previously risk tolerant people panic and sell when faced with a significant portfolio loss? Such paradoxical behaviour has damaged both the overarching financial planning and investment process and also the adviser-client relationship, which lies at the heart of the industry. How might we help […]
Investing in 2020 – Tilney Investment Management Services Limited
At the turn of the year, we were focused on the major political and economic events that we thought would shape the weather for investors in 2020: the next stage of the UK’s exit from the European Union; the upcoming US presidential election in November; and the planned stepping down of Angela Merkel as Chancellor […]
Should we still talk about ESG? M&G Investments
By Maria Municchi, Multi Asset Fund Manager, M&G Investments The last few weeks brought about enormous changes to our society, to our personal lives and to the economic environment as we know it. The spreading of a deadly virus across the world prompted many governments to put out unprecedented restrictions on businesses and the wider […]
Speculation surplus clouds outlook for recovery from coronavirus crisis
By Abhi Chatterjee, Chief Investment Strategist In the last six weeks, I have seen more from my home office desk than all the time I have previously spent in my career on trading desks. To recap, what have we witnessed? The single largest day increase in VIX since 1990 Two of the largest daily falls […]
Investing in a changing world – Whitechurch Securities
[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text] By Amanda Tovey, Investment Director at Whitechurch Securities Life pre the COVID-19 outbreak now seems a distant memory. Over the past […]