Privacy Policy

Dynamic Planner Ltd (“we”, “our”, “us”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 (“DPA 2018”).

This Policy sets out your rights, and the basis by which we collect, use and disclose your personal data. We will always aim to be transparent about how we process personal data.

We are the Data Controller for your personal data. Our Data Protection Officer can be contacted at DPO@dynamicplanner.com.

The primary purpose of the Dynamic Planner Limited website is to help visitors learn more about our business. We take care to protect the privacy of users of the website and, if we ask you to provide certain information, it will only be used in accordance with this policy. This policy applies to all visitors to our website.

The information we might collect, use, store or share about you includes:

• Identity data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Contact data includes billing address, delivery address, email address and telephone numbers.
• Financial data includes bank account and payment details.
• Transaction data includes details about payments to and from you and other details of services you have purchased from us.
• Technical data includes Internet Protocol (IP) address, your login data, device type, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Profile data includes your username and password, any purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage data includes information about how you use our website and services.
• Cookies and tracking data collected through cookies and similar technologies. See our cookie policy for more information.

When this information relates to or identifies you, it is treated as ‘personal data’.

We may use your personal data in the following ways:

• to analyse browsing activity data to understand how people use our website to identify improvement so that we can provide you with a better website experience.
• to analyse how you interact with website and email content to enable us to provide you with more relevant content.
• to process online job applications.
• to fulfil your requests for more information.
• for surveys or research questionnaires to help improve our content or our services to you.
• to communicate with you and contact you for marketing purposes where you have agreed to this.

We process your personal data based on consent, contractual necessity, legitimate interest, and legal compliance.

• Consent means you have given us your consent to use your personal data, such as responding to your request for information, sending you marketing materials. You may withdraw your consent at any time.
• Contract means processing your personal data to fulfil either an ongoing contract or in advance of a contract being signed.
• Legitimate interest refers to our business need to operate effectively and securely while providing you the best experience. Before processing your personal data, we assess and balance any potential impact on your rights. We do not use your personal data where your interests override ours, unless you consent or the law permits.
• Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

You have a right to object to us processing your personal data by contacting us at DPO@dynamicplanner.com.

If we transfer your personal data outside the UK or the EEA, we will ensure appropriate safeguards are in place in accordance with applicable UK GDPR provisions.

When applying for a vacancy via our careers page, we will collect personal information such as name, contact details, work history, education, skills, training, and other onboarding requirements.

Our website may contain links to other relevant websites and services provided by our partners or third parties. Once you have used these links to leave our website, we do not have any control over third party websites, and we are not responsible for the way in which they process your personal data should you choose to use their services. We encourage you to review the privacy policies of those third-party websites.

We will not share your personal data with any third party that intends to use it for direct marketing purposes, unless we have specifically informed you and you have given us specific permission to do this. We do not sell your personal data.

We may use third parties, like trusted service providers, agents or contractors to provide support and administration assistance for the internal operation of our website.

These third parties may come into contact with your personal data while providing their services to us. They must provide equivalent levels of security for your personal data and, where required, are contractually bound by to keep your personal data private, secure and to process it only on the specific instructions from us.

We will retain your personal data for as long as necessary to fulfil the purposes we collected it for.

To determine the appropriate retention period for personal data, we consider the nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. All personal data is kept securely on our systems.

Under UK GDPR, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can have incomplete or inaccurate personal data corrected.
• Erasure: You can ask us to delete your personal data.
• Restriction: You can ask us to limit or suspend the processing of your personal data.
• Portability: You can request the transfer of your personal data to yourself or a third party.
• Objection: You can object to processing (including marketing) of your personal data.

To exercise these rights, please contact DPO@dynamicplanner.com.

If you have submitted personal data through this website and wish us to cease using it for the purposes submitted, please contact DPO@dynamicplanner.com.

If you have any questions, concerns or complaints regarding this policy, the processing of your personal data, or our compliance with the UK GDPR and DPA 2018, you can contact our Data Protection Officer at DPO@dynamicplanner.com or C/O Moorcrofts LLP Thames House, Mere Park, Dedmere Road, Marlow, SL7 1PB.

You also have the right to make a complaint to the Information Commissioner’s Office. Their contact details can be found at Information Commissioner’s Office.

We are committed to ensuring that your personal data is secure. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We have implemented strong standards and procedures which are audited and reviewed regularly to ensure we continue to meet them.

We have put in place procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.

We may update this policy from time to time. You are encouraged to check this page from time to time to ensure that you are happy with any changes. This privacy policy is effective from the last updated date at the top of the policy.